Shipping policy

Last Updated: July 11, 2026

At ROVELLO, we are committed to delivering your order as quickly and safely as possible.

ORDER PROCESSING

Orders are processed within 1–3 Business Days (Monday–Friday, excluding public holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.

SHIPPING OPTIONS

SHIPPING DELAYS

Delivery times are estimates and may be affected by customs clearance, weather conditions, public holidays, carrier delays, or other events beyond our control. We appreciate your patience should unexpected delays occur.

CUSTOMS & DUTIES

International orders may be subject to customs duties or import taxes imposed by the destination country. These charges are the responsibility of the customer.

INCORRECT SHIPPING INFORMATION

Please ensure your shipping information is accurate before placing your order. ROVELLO is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

CONTACT US

For any shipping questions, please contact us:

Email: hello@rovelloco.com

Support Hours: Monday – Friday | 9:00 AM – 6:00 PM (AEST)