Last Updated: July 11, 2026
OVERVIEW
Welcome to ROVELLO. These Terms of Service ("Terms") govern your access to and use of our website, products, and services.
Throughout these Terms, the words "we", "us", and "our" refer to ROVELLO, while "you", "your", and "customer" refer to any individual accessing or using our website.
By visiting our website or purchasing from us, you agree to be bound by these Terms, our Privacy Policy, Shipping Policy, Return & Refund Policy, and all other policies referenced on this website.
If you do not agree with these Terms, you should not access or use our website.
SECTION 1 - ACCESS AND ACCOUNT
You agree that all information provided to us is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
We reserve the right to suspend or terminate any account that violates these Terms or is suspected of fraudulent, abusive, or unlawful activity.
SECTION 2 - OUR PRODUCTS
ROVELLO offers apparel and fashion accessories through our online store.
We make every effort to display product colors, images, descriptions, and specifications as accurately as possible. However, actual product appearance may vary depending on individual screen settings and lighting conditions.
All products are subject to availability.
We reserve the right to discontinue, modify, or limit the availability of any product at any time without prior notice.
SECTION 3 - ORDERS
By placing an order, you confirm that all information provided is accurate and that you are authorized to use the selected payment method.
After your order is placed, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.
We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders suspected of fraud, unauthorized transactions, pricing errors, or policy violations.
If an order is cancelled after payment has been received, a full refund will be issued using the original payment method.
SECTION 4 - PRICES AND BILLING
All prices displayed on our website are shown in the selected currency.
Prices may change at any time without prior notice.
Customers are responsible for providing accurate billing information.
If payment authorization cannot be obtained or a transaction is declined, we reserve the right to cancel the order.
Taxes, duties, and import fees, where applicable, are the responsibility of the customer unless otherwise stated during checkout.
SECTION 5 - SHIPPING AND DELIVERY
Orders are processed according to our Shipping Policy.
Estimated delivery times are provided for reference only and are not guaranteed.
Delivery may be delayed due to circumstances beyond our reasonable control, including customs inspections, carrier delays, severe weather, natural disasters, public holidays, transportation disruptions, government actions, or other force majeure events.
ROVELLO shall not be held liable for delays resulting from such circumstances.
Risk of loss and ownership of products pass to the customer upon delivery to the shipping carrier or upon confirmed delivery where required by applicable law.
SECTION 6 - INTELLECTUAL PROPERTY
All content available on this website, including but not limited to text, graphics, logos, product images, videos, icons, trademarks, website design, software, and other materials, is owned by or licensed to ROVELLO and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, republished, or otherwise used without our prior written consent.
Unauthorized use may result in legal action.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools over which we neither monitor nor exercise control.
Such tools are provided "as is" and "as available" without warranties or guarantees of any kind.
Your use of any optional tools is entirely at your own risk and subject to the applicable terms provided by the respective third-party providers.
SECTION 8 - THIRD-PARTY LINKS
Our website may contain links to third-party websites for your convenience.
These websites operate independently and are not controlled by ROVELLO.
We are not responsible for the content, policies, products, services, or practices of any third-party websites and encourage you to review their terms and privacy policies before using their services.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Our online store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.
While Shopify provides the technology infrastructure for our website, Shopify is not responsible for our products, pricing, order fulfillment, customer service, shipping, returns, warranties, or any obligations arising from purchases made through ROVELLO.
All questions regarding orders, products, or customer support should be directed to ROVELLO.
SECTION 10 - PRIVACY POLICY
Your submission of personal information through our website is governed by our Privacy Policy.
By using our website, you acknowledge that you have read and understood our Privacy Policy and consent to the collection, use, and processing of your information as described therein.
SECTION 11 - FEEDBACK
Any comments, suggestions, ideas, reviews, proposals, or other materials submitted to ROVELLO, whether requested or unsolicited, may be used by us without restriction or obligation.
By submitting feedback, you grant ROVELLO a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, publish, and distribute such content for any lawful purpose.
You agree that your submissions will not violate the rights of any third party or contain unlawful, defamatory, abusive, or misleading content.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping information, availability, or other content.
We reserve the right to correct any errors, update information, modify content, or cancel orders if any information is inaccurate at any time without prior notice, including after an order has been submitted.
We are under no obligation to update information except where required by applicable law.
SECTION 13 - PROHIBITED USES
You may not use our website or services:
- For any unlawful purpose.
- To violate any applicable laws or regulations.
- To infringe upon intellectual property rights.
- To submit false, misleading, or fraudulent information.
- To upload malicious software, viruses, or harmful code.
- To interfere with or compromise the security of the website.
- To collect personal information without authorization.
- To engage in abusive, threatening, discriminatory, or harassing conduct.
- To attempt unauthorized access to any part of the website or its systems.
- To use automated tools, bots, or scraping technologies without our written permission.
Violation of these Terms may result in immediate suspension or termination of your access.
SECTION 14 - AGENTS
ROVELLO may engage third-party service providers, logistics partners, payment processors, technology providers, and other authorized agents to perform services on our behalf.
These providers shall have access only to the information reasonably necessary to perform their respective services and are contractually obligated to protect such information where applicable.
SECTION 15 - TERMINATION
These Terms remain effective unless terminated by either you or ROVELLO.
We reserve the right to suspend, restrict, or terminate your access to our website without prior notice if we reasonably believe you have violated these Terms, engaged in fraudulent activity, or acted in a manner that may harm ROVELLO or other customers.
Termination shall not affect any rights or obligations that arose before the date of termination.
SECTION 16 - DISCLAIMER OF WARRANTIES
Our website, products, and services are provided on an "AS IS" and "AS AVAILABLE" basis.
To the fullest extent permitted by law, ROVELLO makes no warranties or representations, express or implied, regarding the operation of the website, uninterrupted availability, accuracy of information, merchantability, fitness for a particular purpose, or non-infringement.
We do not guarantee that the website will always be secure, uninterrupted, or free from errors, viruses, or other harmful components.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, ROVELLO, its affiliates, directors, employees, partners, suppliers, and service providers shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising out of or relating to your use of our website, products, or services.
This includes, without limitation, loss of profits, business interruption, loss of data, loss of revenue, shipping delays caused by third-party carriers, customs authorities, force majeure events, or technical failures beyond our reasonable control.
Where liability cannot legally be excluded, our total liability shall be limited to the amount paid by you for the affected order.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless ROVELLO, its affiliates, officers, directors, employees, agents, licensors, suppliers, and service providers from and against any claims, liabilities, damages, losses, costs, expenses, or legal fees arising from:
- Your breach of these Terms.
- Your misuse of our website or services.
- Your violation of any applicable law.
- Your infringement of any third-party rights.
- Any fraudulent, negligent, or unlawful conduct committed by you.
This indemnification obligation shall survive the termination of these Terms.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable under applicable law, that provision shall be enforced to the fullest extent permitted, and the remaining provisions shall remain valid, enforceable, and continue in full force and effect.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights.
These Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies published on our website, constitute the entire agreement between you and ROVELLO regarding your use of our website and services, superseding all prior communications or agreements.
SECTION 21 - ASSIGNMENT
You may not assign, transfer, or delegate any of your rights or obligations under these Terms without our prior written consent.
ROVELLO may assign or transfer these Terms, in whole or in part, to any affiliated company, successor, or entity involved in a merger, acquisition, sale of assets, or corporate restructuring without prior notice.
SECTION 22 - GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws governing the operation of ROVELLO, without regard to any conflict of law principles.
Any dispute arising from or relating to these Terms, your use of the website, or any purchase made through ROVELLO shall be resolved in the competent courts having jurisdiction over such matters, unless otherwise required by applicable consumer protection laws.
SECTION 23 - HEADINGS
The headings used in these Terms are provided for convenience only and shall not affect the interpretation or construction of any provision contained herein.
SECTION 24 - CHANGES TO TERMS OF SERVICE
ROVELLO reserves the right to update, modify, or replace these Terms of Service at any time at our sole discretion.
Any changes will become effective immediately upon publication on this page, unless otherwise required by applicable law.
Your continued use of our website following the publication of any changes constitutes your acceptance of the revised Terms.
We encourage you to review this page periodically to stay informed of any updates.
SECTION 25 - CONTACT INFORMATION
If you have any questions regarding these Terms of Service, please contact us using the information below.
ROVELLO
Customer Support: hello@rovelloco.com
Phone: +61 468 127 528
Fulfillment Center:
Rovello Warehouse
73 Eveleigh Street
Redfern NSW 2016
Australia
Support Hours:
Monday – Friday | 9:00 AM – 6:00 PM (AEST)
We aim to respond to all inquiries within 24 Business Hours.
